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Code of Conduct

Easy English version

Together With You is committed to providing compassionate, respectful, and ethical support to individuals and those close to them during end-of-life planning, services navigation, and the final transition.

This Code of Conduct outlines the principles guiding our practice.

Code

1. We Respect You

  • We will treat you with kindness and fairness.

  • We will respect your culture, beliefs, and choices.

2. We Are Honest

  • We will only do work we are trained to do.

  • We will tell you the truth about what we can and cannot do.

  • We will suggest other helpers if you need extra support.

3. We Keep Your Information Private

  • We will keep your personal information safe.

  • We will only share your information if you say it is okay, or if the law says we must.

4. We Ask for Your Permission

  • We will explain our services to you clearly.

  • We will only start working with you if you agree.

5. We Keep Learning

  • We will keep learning so we can give you the best support.

6. We Keep You Safe

  • We will do everything we can to keep you safe and comfortable.

7. We Follow the Rules

  • We follow NSW health and safety rules.

  • We follow rules for people who are not doctors or nurses, like end-of-life doulas.

8. We Are Fair

  • We will not let personal feelings or money affect how we help you.

9. We Keep Children Safe

  • If we work with children, we will follow special child safety rules.

  • We have Working with Children Checks if needed.

10. You Can Give Us Feedback

  • You can tell us if you are happy or unhappy with our service.

  • You can also contact the NSW Health Care Complaints Commission if needed.

This Code of Conduct is a reflection of our promise to walk together with you, offering a caring presence and professional support every step of the way.​

Code of Conduct dated 03 February 2025

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