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Privacy Policy

At Together With You, we value your trust and are committed to protecting your personal information. 

This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services.

Our Privacy Policy is also available in Easy English.

Policy

1. Information We Collect

We might collect personal information including:

  • Name, address, email address, and phone number

  • Emergency contact details

  • Relevant medical, legal, or end-of-life planning information you choose to share

  • Payment information (where necessary)

  • Feedback and communication history

2. How We Use Your Information

We use your information to:

  • Assist you with end-of-life planning

  • Provide end-of-life doula services

  • Communicate with you about your care plans and preferences

  • Respond to your enquiries and requests

  • Maintain accurate service records

  • Meet legal, regulatory, and insurance requirements

3. How We Protect Your Information

We take your privacy seriously and have measures in place to safeguard your information, including:

  • Secure storage of physical and digital records

  • Restricted access to your information

  • Regular review of data protection practices

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We might share information only:

  • With your explicit consent

  • With service providers or partners involved in your care (eg healthcare professionals, legal advisors)

  • If required by law or to protect your safety or the safety of others

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Withdraw consent for us to use your information (subject to legal and contractual obligations)

  • Request the deletion of your information where appropriate

To exercise any of these rights, please contact us directly.

6. How Long We Keep Your Information

We retain your information only as long as necessary:

  • To provide services to you

  • To meet legal or insurance requirements

After this period, your information will be securely deleted or destroyed.

7. Changes to This Privacy Policy

We might update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

We encourage you to review this policy periodically.

8. Contact Information

For any questions about this Privacy Policy, please:

This policy is a reflection of our promise to walk together with you, offering a caring presence and professional support every step of the way.​

Privacy Policy dated 03 February 2025

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