Work Health and Safety Policy
At Together With You, we meet with our clients in their home, hospital, other health facility,
or in a venue of their choosing in the community .
This Work Health and Safety Policy focuses on home and community visits to ensure safety for both doula and clients.
It is informed by, and aligns with, guidelines and best practices from NSW Health and related organisations.
Our Work Health and Safety Policy is also available in Easy English.
Policy
1. Purpose
This policy outlines the commitment of Together With You to maintain a safe environment during home and community visits, ensuring the well-being of both clients and the doula.
2. Scope
This policy applies to all services provided by Together With You in clients' homes or community settings across New South Wales.
3. Policy Statement
Together With You is dedicated to:​
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Identifying and managing risks associated with home and community visits
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Ensuring personal safety during all service interactions
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Complying with the Work Health and Safety Act 2011 (NSW) and relevant guidelines​
4. Risk Management
4.1. Pre-Visit Assessment
Before any visit:
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Conduct a risk assessment considering factors such as location, time, and client history
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Use a standardised checklist to evaluate potential hazards
​4.2. Communication
Maintain clear communication protocols:​
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Inform a designated contact person of visit details, including time and location
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Establish check-in procedures before and after visits
4.3. Safety Measures
During visits:
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Carry a mobile phone with emergency contacts readily accessible
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Ensure easy access to exits and avoid confined spaces
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Trust instincts; if a situation feels unsafe, leave immediately and report the incident​
5. Infection Control
Adhere to hygiene practices to prevent the spread of infections:​
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Use personal protective equipment (PPE) as necessary
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Sanitise hands before and after each visit
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Stay updated on vaccination requirements and health alerts
6. Incident Reporting
All incidents, near misses, or safety concerns must be documented and reviewed to improve future safety measures
7. Training and Review
Regularly participate in training sessions on safety protocols and review this policy annually to incorporate any changes in regulations or practices.
8. Contact Information
For any questions about this Work Health and Safety Policy, please contact:
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Email: we.are@togetherwithyou.au
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Phone: 0426 111 555
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Contact form: Contact us via our contact form.
This policy is a reflection of our promise to walk together with you, offering a caring presence and professional support every step of the way.​
Work Health and Safety Policy dated 03 February 2025
